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Solutions for importers

The import is yours. The foreign exchange is ours.

A South African foreign exchange specialist, working with importers since 2005.

Services for importers

The whole currency side of an import.

The exchange itself, and the documentation, exchange control and reporting a transaction calls for.

  • Your supplier paid in their own currency, at a rate agreed before anything moves.

  • Currency bought at the rate agreed on the day, with the rand total confirmed to you first.

  • A rate fixed now for a payment dated later, so its cost in rands is known in advance.

  • Once received, the required documentation is prepared on your behalf and checked for completeness, helping each transaction progress efficiently.

  • Help understanding and completing the exchange control requirements that apply.

  • The required BoP information is captured accurately for each transaction, supporting compliant processing and helping avoid unnecessary delays.

  • Cross-border payments beyond supplier invoices, handled the same way and by the same people.

  • Where holding foreign currency suits your business, arranged with authorised banking partners.

  • The people dealing on your transactions are the people you call.

From requirement to settlement

You send the requirement. We take it from there.

One instruction from you, taken through each step — Rate, Documentation, Exchange control, Balance of Payment reporting, Settlement — through to supplier payment.

Your supplier is paid.

RateDocumentationExchange controlBalance of Payment reportingSettlement

A warehouse interior with palletised goods on racking, receding past steel columns to an open floor and a loading door.

Working together

The relationship continues after settlement.

We remain available for the requirements that follow, and for the support around them.

Why Grosvenor

Why importers choose Grosvenor.

A rate is easy to compare. The rest of a transaction is not.

  1. 01

    A specialist you can reach

    Experienced foreign exchange and banking people, available to you directly.

  2. 02

    Competitive exchange rates

    Pricing you can put beside your bank’s and judge for yourself.

  3. 03

    The cost, before you commit

    The rate and the rand total confirmed to you before anything is executed.

  4. 04

    Documentation done for you

    The documents required for each transaction are prepared on your behalf, helping keep the process clear and efficient.

  5. 05

    Exchange control and BoP support

    Exchange control support and accurate capture of the required BoP information form part of each transaction.

  6. 06

    Paid in the currency they invoice

    Major international currencies, settled through established banking partners.

  7. 07

    A known cost on future payments

    A forward contract fixes the rate now for a payment falling due later.

2005
Founded
40+
Years combined foreign exchange and banking experience
FSP 40264
Authorised financial services provider

Start with your next supplier payment, import settlement, currency requirement.

Most of what we do begins with a conversation.

Speak to a specialist
Grosvenor Forex

Foreign exchange expertise for South African businesses and individuals navigating international currency transfers.

Grosvenor Forex Services (Pty) Ltd is an authorised Financial Services Provider (FSP 40264) and is authorised by the South African Reserve Bank (SARB) to act as a Foreign Exchange Intermediary.

© 2026 Grosvenor Forex Services (Pty) Ltd. All rights reserved.

  • Compliance
  • Complaints

    If you wish to lodge a complaint regarding Grosvenor Forex Services (Pty) Ltd, a Key Individual, Representative, or the service you have received, please submit your complaint in writing to info@grosvenorforex.co.za.

    Please include your name, contact details, a brief description of your complaint and any relevant supporting information. If you are unable to use email, you may contact us on 082 565 8822 for assistance.

    We will acknowledge your complaint in writing as soon as possible and, where circumstances require, within no more than five calendar days. We will investigate the matter and provide our findings within three weeks.

    A copy of our Complaints Policy (PDF, opens in a new tab) is available on this website or may be requested from the email address above.

    If your complaint remains unresolved after six weeks, you may refer the matter to the FAIS Ombud:

    Telephone:
    +27 12 762 5000